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Effective Date: January 1, 2025
Welcome to BroadTel (“BroadTel,” “we,” “our,” or “us”).
By accessing or using our website, platform, or related products and services (collectively, the “Services”), you agree to comply with and be bound by these Terms and Conditions (“Terms”).
Please read these Terms carefully before using our Services.
If you do not agree with these Terms, please refrain from using our website or any BroadTel services.
1. Use of Services
You may use BroadTel’s Services only for lawful purposes and in compliance with all applicable laws and regulations.
You agree not to:
- Misuse or attempt to gain unauthorized access to any system, data, or network connected to BroadTel.
- Interfere with, disrupt, or compromise the security or functionality of our Services.
- Use our Services in a manner that infringes upon the rights or privacy of others.
2. Account Registration
Some Services may require creating an account.
You are responsible for:
- Maintaining the confidentiality of your login credentials.
- Ensuring all information you provide is accurate and up to date.
- Any activity that occurs under your account.
BroadTel reserves the right to suspend or terminate accounts that violate these Terms.
3. Digital & Communication Services
BroadTel provides VoIP, Fax, SMS, and digital marketing solutions, including but not limited to:
- Lead generation, CRM integration, and campaign automation.
- Website and landing page design.
- Analytics and performance tracking.
All service deliverables, features, and timelines are governed by the terms specified in your individual Service Agreement or Subscription Plan.
4. Payment and Billing
- Subscription plans are billed monthly or annually, based on your selected plan.
- All fees are non-refundable unless otherwise stated in a signed service agreement.
- Late or failed payments may result in suspension or termination of Services.
- Prices are subject to change upon notice.
5. Intellectual Property
All materials on BroadTel.net — including software, designs, logos, graphics, videos, written content, and trademarks — are the exclusive intellectual property of BroadTel.
You may not reproduce, distribute, modify, or use any content without prior written permission from BroadTel.
6. Third-Party Integrations
Our Services may include integrations with third-party platforms such as CRMs, marketing tools, or payment gateways.
BroadTel is not responsible for the performance, content, or availability of third-party services and disclaims all liability related to their use.
7. SMS and Messaging Disclosure
By opting into BroadTel’s messaging services, you consent to receive text messages for the following purposes:
- Appointment reminders and service notifications.
- Product or feature updates.
- Marketing and promotional messages (with consent).
- Account alerts, verifications, or two-factor authentication.
Message frequency varies depending on your usage.
Standard messaging and data rates may apply.
You may opt out at any time by replying “STOP” to any message or contacting cs@broadtel.net.
8. Termination
BroadTel reserves the right to suspend or terminate your access to the Services at any time, without notice, if you violate these Terms or engage in misuse of our systems.
9. Disclaimer of Warranties
All Services are provided “as is” without warranties of any kind, express or implied.
BroadTel disclaims all implied warranties to the maximum extent permitted by law, including merchantability and fitness for a particular purpose.
10. Limitation of Liability
BroadTel shall not be liable for any indirect, incidental, or consequential damages arising from your use or inability to use the Services.
In no event shall BroadTel’s total liability exceed the amount paid by you for the Services in the preceding 12 months.
11. Governing Law
These Terms are governed by and construed in accordance with the laws of the State of Texas, without regard to conflict of law principles.
12. Data Privacy
- BroadTel respects your privacy and handles personal data in accordance with applicable data protection laws.
- We will not sell or share your mobile number or opt-in consent with any third parties for marketing purposes.
- For more details, please refer to our Privacy Policy.
13. Opt-Out Option
You may opt out of marketing messages at any time by replying “STOP” or contacting cs@broadtel.net.
After opting out, you may still receive essential service-related messages such as billing or system notifications.
14. Changes to These Terms
BroadTel reserves the right to modify or update these Terms at any time.
Updates will take effect immediately upon posting on our website.
Your continued use of the Services constitutes acceptance of the revised Terms.
15. Contact Us
If you have any questions, requests, or complaints regarding this Privacy Policy, please contact:
BroadTel Communications, LLC
📍 4510 Prince Pine Trail, Houston, Texas 77059
📞 (281) 426-0000
📧 cs@broadtel.net
🌐 https://broadtel.net
